HOMEMART LOCAL PICKUP POLICY
HOMEMART currently offers local pickup only. Standard shipping and delivery services are not currently available unless HOMEMART expressly agrees otherwise for a specific order.
1. LOCAL PICKUP
All online orders must be picked up from the HOMEMART designated pickup location in Slidell, Louisiana.
Customers must wait until they receive confirmation from HOMEMART that their order is ready before arriving for pickup.
Please do not arrive for pickup without confirmation.
2. PICKUP APPOINTMENTS
Pickup may require an appointment or prior confirmation.
Customers should arrive during the confirmed pickup time or during available pickup hours communicated by HOMEMART.
If you are unable to arrive as scheduled, please contact HOMEMART to arrange another pickup time.
3. ORDER CONFIRMATION
Please have your order confirmation available when picking up your merchandise.
HOMEMART may request reasonable identification or order information before releasing an order to help protect customers and prevent unauthorized pickup.
If another person will pick up the order on your behalf, please contact HOMEMART in advance.
4. VEHICLE AND TRANSPORTATION
Customers are responsible for arranging a vehicle of appropriate size and capacity to safely transport their merchandise.
Before arriving, please consider the size, weight, and quantity of the products in your order.
After merchandise has been picked up, the customer is responsible for its safe transportation, handling, unloading, assembly, storage, and use.
5. INSPECTION AT PICKUP
Customers are encouraged to inspect their merchandise at the time of pickup whenever reasonably possible.
Please notify HOMEMART before leaving the pickup location if you notice visible damage, missing parts, incorrect merchandise, or another apparent issue.
Damage occurring after pickup as a result of transportation, improper handling, improper assembly, misuse, modification, accident, or normal wear and tear is not considered a product defect.
6. UNCLAIMED ORDERS
If you cannot pick up your order within the agreed timeframe, please contact HOMEMART as soon as possible.
HOMEMART may contact you to arrange another pickup time.
Orders that remain unclaimed for an extended period may be subject to cancellation, refund, storage arrangements, or other reasonable action, subject to applicable law and the circumstances of the order.
7. RETURNS AND EXCHANGES
Returns, exchanges, damaged or defective merchandise, cancellations, and refunds are governed by the HOMEMART Return & Refund Policy.
Please contact HOMEMART and obtain approval before bringing merchandise back to the pickup location for a return or exchange.
8. SHIPPING AND DELIVERY
HOMEMART does not currently offer standard shipping or delivery through the online store.
If shipping or delivery becomes available for a particular product or order, any applicable availability, charges, terms, and conditions will be disclosed separately.
9. CONTACT US
For questions about pickup, appointments, order status, or changes to a pickup arrangement, please contact:
HOMEMART LLC
Slidell, Louisiana, USA
Email: homemarthm888@gmail.com
Phone: +1 985-616-6686
Website: homemartfurniture.com
This policy does not limit any rights or remedies that cannot be waived under applicable law.
